NEW CLIENTS/PETS: In order to make an appointment, please complete the following steps:
STEP 1. Online Client Profile with our Grooming Software
Before we make an appointment for you, we do require you to Create an Online Profile for your pet in our grooming software. Please note that if you have ever had an appointment at Paws & Anchor before with any of your pets, you do not have to create another profile.
[AFTER STEP 1 (Making an Online Client Profile) NEW CLIENTS MUST PROCEED TO STEP 2 (Signing the Grooming Release Form & Deposit Payment) IN ORDER TO MAKE AN APPOINTMENT.]
See the appointment deposit policy* below for further details.
STEP 2. Review, Complete and Sign - Grooming Release Form & Pay the required Deposit to reserve an appointment
Please complete one form and deposit per pet that will be seen in our salon.
Grooming Release Form *Call or stop in for the required deposit
FIRST TIME CLIENT / FIRST TIME PET – REQUIRED APPOINTMENT DEPOSIT POLICY
Paws & Anchor requires that all new clients and all first time pets for grooming and bathing services pay a required deposit in order to reserve their appointment. The deposit fee is as follows: $35 per Dog Bathing/Grooming, and $80 per Cat Grooming or Private Appointment (including un-spayed or un-neutered pets over 1 year old) after hours.
Deposits may be paid via: using the link above with the Grooming Release Form, emailed invoice online, credit card over the phone, or in person (all payment types are accepted at Paws & Anchor’s pet salon). The deposit is refundable after the service appointment occurs, or with over 48 hours notice of canceling the appointment in advance.
STEP 3. Review, Complete and Sign - Matted Release Form
If your pet's hair type requires grooming haircuts, and it has been over 8 weeks since their last appointment, or they have any confirmed matting, please fill out this form. Bring the form to your appointment, or email it to us in advance. Our email is: [email protected]. If this is not done, you will have to complete a copy at the salon 5-10 min prior to your appt.
If downloading and emailing back, please when saving your signed document (note it must be signed and not a typed name), delete the word "Blank" and type your full name in the document title.
STEP 4. Request An Appointment and Upload Your Documents:
Complete the Appointment Request form below or call 732-775-7297 to schedule with us. FYI, we require a verified rabies vaccine (tags are not accepted) for cats and dogs over 4 months old along with your veterinarian name and phone number to verify the rabies vaccine (or email us a copy). Please upload the documentation in the appointment request form, email it to [email protected], or bring it to your appointment.
Thank you so much for choosing Paws & Anchor!
We love working with you pets and we're sure you'll love our beautiful cage-free modern pet salon. Paws & Anchor takes the care of your pet very seriously. Unfortunately the pet grooming industry is largely unregulated and no certification or safety requirements currently exist. Safety, Experience, and Education are our core values. Our Groomers are *Professionally Certified Groomers by an International organization (IPG)*, our facility is cage-free giving one-on-one supervised care and *Certified Salon S.A.F.E by the A.K.C.* All Paws & Anchor staff is background-checked and Red Cross Pet CPR & First Aid Certified. We also all take continuing education classes at pet grooming conferences throughout the year, proudly have additional pet industry certifications (see the about us section for more), and specialize in modern styles for dogs. We also provide full service cat grooming, and nails trim services to guinea pigs and rabbits during our private appointment hours (Sunday, Monday, and Tuesday after 3pm). We want to give you leading service and the best care with love to your pet!
We provide individual care, and will call you as soon as your pet's services are almost complete, so they do not experience any potential stress waiting around for their pet parents at the salon. (Please specify at check-in: the best number to reach you and if a 15 minutes heads up is enough time for you.) Your pet will be working with or supervised by someone on the Paws & Anchor team during their entire service experience. Paws & Anchor has strong ethics and policies regarding the safety of your pet. Pets are never left alone and the staff never steps away leaving them unsupervised on a grooming table or in a bathing tub. Paws and Anchor also has a strong policy against, and never uses, dangerous cage dryers that can potentially harm animals. All pets are hand dried with towels and cool air hand dryers. We use Positive Reinforcement to create a good experience for your pet and give plenty of affection and individual attention. We utilize top of the line equipment and the best of the best natural grooming products. Dog beds, affection, toys and treats are provided. (Just let us know if your pet has any allergies.)
At Paws & Anchor we do preventative detailed extras to assist your pet after they leave us. We trim armpit hair shorter than the body at each appt. for matting prevention as body movement clauses friction in this problem area. The sanitary area is trimmed at a length slightly longer than grooming standard to avoid clipper irritation. We also trim the area around the ear shorter to bring more air to the area and help prevent ear infections by letting that skin breath more.
We also offer a discount to regular clients! Clients can pre-book their appointment to stay on a schedule and receive a $5 discount. At a client's grooming appointment they can pre-book in person for the next visit to receive the $5 off discount at the next appointment as long as it is within 6 weeks. The option is great to stay on schedule, prevent matting, and assist in receiving the time and date desired (as the grooming salon schedule is often booked up weeks in advance).
Paws & Anchor’s Positive Puppy Program is a training course combined with a frequent grooming schedule to assist clients and new puppies in creating comfortable, positive and cooperative grooming experience for the rest of the puppies life. The program is individualized for each unique puppy, and was designed by certified dog trainer and groomer, Nicole Kienlen CPTD-KA, owner of Paws & Anchor. Ask our groomers for more details on the program!
Special Private appointments are available at Paws & Anchor after hours with one in one attention. These appointments are great for sensitive pets, pets with medical issues, cat grooming, anti-social pets, new puppies, and rehabilitation to the grooming process). They are booked with an Assistant to help hold and comfort the pet and scheduled after hours with no other animals at the salon. (Note, these high-demand appointments book in advance, are available after 3pm on Sundays, Mondays and Tuesdays, and incur additional fees.)
Please feel free to call us with any questions 732-775-7297